Privacy Policy
At The Garage, Milford-on-Sea, we are committed to safeguarding your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use and protect your data when you interact with our website or use our services.
1. Information We Collect
We may collect the following personal information when you contact us, book an appointment, or browse our website:
Your name and contact details (e.g. phone number, email address, postal address)
Vehicle details (e.g. make, model, registration number)
Booking and service history
Payment information (if applicable)
Technical data such as your IP address, browser type and how you use our website
2. How We Use Your Information
Your data helps us to:
Deliver our MOT, servicing and repair services efficiently
Manage and confirm bookings
Respond to customer enquiries and provide support
Improve our website and service experience
Comply with legal and regulatory requirements
3. Sharing Your Information
We never sell your data to third parties. We may share your information with:
Trusted service providers (e.g. payment processors or IT support)
Legal or regulatory authorities if required by law
All partners are contractually required to protect your data and use it only for agreed purposes.
4. Data Retention
We will retain your data only for as long as necessary to:
Provide our services
Fulfil legal, financial or tax obligations
Once no longer needed, we will securely delete or anonymise your data.
5. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
Access the data we hold about you
Request corrections to any inaccuracies
Request deletion of your personal data (when legally permissible)
Restrict or object to how your data is processed
Request a copy of your data in a portable format
To make a request, please contact us using the details below.
6. Cookies
Our website may use cookies to enhance user experience. Cookies help us understand visitor behaviour and improve site performance. You can disable cookies via your browser settings, though this may impact site functionality.
7. Data Security
We take your privacy seriously. We implement physical, technical and organisational measures to keep your personal data safe—such as secure systems, firewalls and encrypted storage where applicable.
8. Contact Us
If you have any questions about this Privacy Policy or your personal data, please get in touch:
The Garage, Milford-on-Sea
7 High Street
Milford-on-Sea
Lymington
Hampshire
SO41 0QF
📞 01590 642 261
✉️ thegaragemos@hotmail.com
9. Updates to This Policy
We may revise this Privacy Policy to reflect changes in law, technology or how we operate. Please check this page occasionally to stay informed.